Excel On-line Store's goal is to provide our customers total satisfaction. We ship orders next business day "once payment has cleared". All questions and comments are welcomed.

A)If you have a TECHNICAL INQUIRY please contact OSCAR at: websales@excelamerica.com (please send an email with a clear description of the inquiry,item identification and invoice number so we can help you ASAP).

B) If you have a SHIPPING INQUIRY please contact CATALINA at: logistics@excelamerica.com 


EXCELAMERICA LLC is commited to answer 100% of the emails sent by our customers. 

EVERY CUSTOMER WILL GET EXCELLENT CUSTOMER SERVICE.

If you need to call us:  OSCAR tech support from 11:30am to 5:30pm eastern time. Direct phone number:(305) 7484910; other hours please call (305) 9380259-ext:4. CATALINA  shipping services from 10:00am to 2:00pm eastern time. Direct phone number: (305) 5925269; Fax: (305) 5928687; other hours please call (305) 9380259-ext:1. We are available from Monday to Friday, if we are busy please leave a message in the mailbox and we will return your call ASAP. 
THANK YOU

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