Excel On-line Store's goal is to provide our customers total satisfaction. We ship orders next business day "once payment has cleared". All questions and comments are welcomed.

A)If you have a TECHNICAL INQUIRY please email Fernan at: websales@excelamerica.com (please send an email with a clear description of the inquiry,item identification and invoice number so we can help you ASAP).

B) If you have a SHIPPING INQUIRY please contact CATALINA at: logistics@excelamerica.com 

EXCELAMERICA LLC is commited to answer 100% of the emails sent by our customers. 

EVERY CUSTOMER WILL GET EXCELLENT CUSTOMER SERVICE.

If you need to call us for shipping inquires:(  Call CATALINA for SHIPPING INQUIRIES (786) 220-3264 from 12:00 to 4:00pm eastern time) we are available from Monday to Friday, if we are busy please leave a message in the mailbox and we will return your call ASAP. 

THANK YOU FOR YOUR BUSINESS !!

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